Process
A six-step process you can actually follow.
No mystery phases. No agency theater. Clear scope, clear pricing, and clear milestones from first call to launch.
30 minutes, free
Free Audit
We review your current site (or your situation if you don't have one) and tell you, plainly, what is working, what is not, and what we would do.
- Live audit of your existing site or competitors
- Honest assessment of what is helping and hurting
- Clear next-step recommendation
- No obligation. No sales pitch.
1 to 3 business days
Proposal and Scope
If the audit makes sense to move forward, you get a written proposal with a fixed price, a scope, a timeline, and exactly what you provide vs. what we provide.
- Fixed price (no estimates that creep)
- Detailed scope and deliverables
- Timeline with milestones
- What you need to gather (photos, hours, services)
About 1 week
Intake and Content
We send a simple intake form. You answer plain questions about your business. We gather photos, services, hours, and reviews. If you do not have something, we help with substitutes or workarounds.
- Plain-English business intake form
- Photo guidance (or stock options)
- Service and pricing review
- Content workshop if needed
1 to 3 weeks depending on package
Design and Build
We build a real, working version of the site. You see it as it comes together, not at the end. We share progress, you give feedback, we adjust.
- Real working site, not flat mockups
- Progress shared at key checkpoints
- Revision rounds based on your package
- Mobile and desktop tested throughout
About 1 day
Launch
We handle the domain, the hosting, the DNS, the email continuity, and the boring technical setup. You point us at your existing domain registrar and we walk it through.
- Domain connection and DNS
- SSL certificate setup
- Email continuity (if applicable)
- Search Console and analytics live
- Launch checklist completed
Monthly
Ongoing Care
Pick a monthly care plan (or skip it). Care plan customers email what changed, we update it. Hosting, backups, security, and small edits stay handled in the background.
- Hosting and SSL stay managed
- Weekly backups
- Edits done by email request
- Quarterly site reviews (Growth and Managed plans)
How we work
No agency theater. No mystery handoff.
Most local business owners have been burned by web work before: vague scopes, surprise invoices, half-finished sites. We work the way you would want to be worked with.
- Fixed proposal before any work begins
- Review of the real site before launch
- You keep your domain and your content
- You always know what happens next
Ready to start with step one?
The first step is a free audit. Thirty minutes, plain English, no pitch.